Benefits and Services for Families and Caregivers

As a family member or professional caregiver responsible for a senior loved one, we want to make your life easier. If Mom or Dad lives in Essex County, Middlesex County, Suffolk County, Norfolk County, Plymouth County, or Bristol County in Eastern Massachusetts, we can do the financial organizing when you can’t be there.

Benefits

Our mission is to help you and your loved one get their financial life in shape — clearing the backlog and setting up easy-to-follow systems. We take the stress out of caring for your loved one’s paperwork, bills, communications with trusted advisors (accountant, attorney, financial advisor) and other important details of their lives. If you ever need to step in, we can get you up to speed. Seniors remain safe and independent. You can stop worrying about paper piling up and important follow-ups being forgotten and go back to being a loving son, daughter, friend or professional!

We advocate for our senior clients. We encourage them to provide us with contact information for family members and professionals, specifying with whom we can share information. That way, we can coordinate our efforts and everyone who needs to know is kept in the loop.

Our daily management and financial organizing services are tailored to each client’s needs and preferred ways of doing things. If there are needs beyond our skills and experience, we readily refer clients to a wide range of other trusted service providers. Assurance Family Partner’s daily money management services complement the work of legal, tax and investment professionals to support clients’ long-term financial goals.

Services

Here is a sampling of the types of services we provide for clients, their families, and/or their trusted advisors. This list of services is a starting point. We help determine which services will fit your needs and customize your personal finance organization and management plans.

Please click on each category to see the services lists:

Money management activities are performed digitally or manually, per your preference.

  • Review and pay bills. Handling questions with vendors or contesting unclear or incorrect billing and fees.
  • Monitoring and reconciling financial accounts – Checking, Savings, Credit Cards
    • Detect, research, and resolve financial discrepancies
    • Aid in preventing fraud and financial abuse
  • Income / Expense Management
    • Short- and long-term budgeting
    • Personal balance sheets and expense reports
    • Personal cash-flow analysis
    • Spending priorities review
    • Expense tracking
    • Expense reduction options
    • Debt-reduction strategies
    • Credit negotiation
  • Providing monthly reports to clients
  • Establish auto-pay and direct deposit where appropriate.
  • Create a bill-paying calendar and lists to identify auto-pays, vendors, contact information, etc. for easy reference.
  • Keep an eye on home maintenance needs; connect and communicate with service providers and monitor their activity and invoices.
  • Managing the finances for multiple residences
  • Open and sort mail, determine and carry out the appropriate next steps.
  • Assist with correspondence with service providers
  • De-clutter, organize, and create/update filing systems, identifying what to shred or discard (with the guidance of your attorney or CPA, as appropriate).
  • Locate and organize important documents and key household, financial, and legal information, helping fill in any “gaps” that may exist, for family and fiduciaries.
  • Coordinate with trusted advisors such as attorneys, accountants, investment advisors, and other professionals and provide them with the information, paperwork and reports they need in their work on behalf of our shared client.
    • Organizing tax documents and financial records
    • Coordinating charitable contributions and gifts
    • Assisting with paperwork to update estate, beneficiary, and gifting plans
  • Research, Review, Document, and Troubleshoot
    • Retirement accounts
    • Social Security benefits and payments
    • Eligibility for government programs
    • Medicaid benefits
    • Veterans benefits
    • Analyze income and assets for estate planning
  • Identify and apply for a wide range of benefits (such as property tax exemptions, senior discounts and perks, and unclaimed funds).
  • Coming Soon – Massachusetts Mobile Notary
  • Plan and Policy Assessment
    • Decipher policies and other documents
    • Review existing plans – Medicare, supplemental, and prescription
    • Apply for new/additional policies
    • Prepare records and financial analysis for Medicaid applications
  • Interface and Advocate
    • Medicare and Medicaid
    • Private insurance companies
    • Prior authorization departments
    • Pharmacy benefit managers
    • Specialty pharmacies
    • Medical billers
  • Claims Assistance
    • Submit and follow-up claims
    • Verify and track reimbursements
    • Appeal denials
    • Manage long-term care and catastrophic insurance claims
  • Refer/introduce clients to additional services to improve their quality of life and encourage their independence.
    • Attorneys
    • Investment Advisors
    • Financial Planners
    • Accountants
    • Bankers
    • Mortgage Lenders & Reverse Mortgage Officers
    • Insurance Brokers and Appraisers
    • Realtors and Escrow Services
    • Geriatric Care Managers
    • Professional Organizers
    • Funeral and Cremation Directors
  • If requested, accompany clients on visits to their trusted advisors (financial planner, attorney, CPA), to take notes and ask questions on their behalf.
  • Provide an extra set of eyes to spot and avoid potential problems before they develop.
  • Provide “boots on the ground” support to family members and fiduciaries.
  • Develop with clients “to do” goals appropriate to their wishes and abilities.
    • Downsize and work with professional organizers
    • Coordinate with move managers
    • Medical and geriatric care management planning
    • Transportation and companionship management
    • Assist with home health aide selection
    • Analyze home health care payment options
    • Advise about household employee payroll requirements

Assurance Family Partners is a key member of an individual’s caregiving team, committed to helping clients maintain as much independence as possible. We assist vulnerable adults, often preventing or delaying the need for institutionalization. As daily money managers, we oversee our client’s daily finances, easing the burden for caregivers struggling to balance work, family and elderly parents.

Want to learn more about how a financial organizer / daily money manager can make your life easier?

Assurance Family Partners follows the Code of Ethics of the American Association of Daily Money Managers

Success Story

A senior living independently had started to lose the cognitive ability to review the mail and understand the difference between a legitimate bill to be paid and one that could be ignored. It was this senior’s goal to age in place, so the family knew they needed support to make that happen. Her family was getting concerned, but they were not in the immediate area to handle these matters.   We would go over twice a month for a brief amount of time to check on her personal well-being, have coffee, share stories, review the mail and prepare her bills for her signature. Wanting to be certain that she felt empowered, the client would help us by addressing and stamping envelopes, marking the bills as paid, and filing the bills away.  Acting as her financial advocate, we would routinely address healthcare reimbursement and social security concerns by calling the government agencies and remaining on hold so that she did not become frustrated.  She had caregivers that were in the house and could have seen her personal information, so as a way to avoid any issues we took proactive steps to protect her from fraud and abuse.  Success in this case was measured by the months and years the client was able to achieve her goal of maintaining independence and aging in place without experiencing physical harm or financial abuse as well as the peace of mind provided to her family.